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Jan 26 2011, 03:07 PM
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Kaspersky Senior Member Group: Admins Posts: 866 Joined: 30-September 08 From: Southeast Asia |
When you try to install a Kaspersky Lab product, then the following error may appear: "Incompatible software: 360 Safety Guard".
![]() The possible problem are as below: - 360 safety guard is rogue Anti-virus that block Kaspersky installation. - Online streaming P2P china software. - 360 china anti-virus To solve this issue, you may perform the steps below: Please check whether you have installed 360 china Anti-virus and uninstall it from control panel. ====== If still can't install Kaspersky Lab product, perform the manual removal steps: 1) Stop SafetyGuard Processes: CODE SafetyGuard.exe To stop SafetyGuard processes:
CODE SafetyGuard.exe SafetyGuard.lnk 1 SafetyGuard.lnk 2 Homepage.lnk 3 Uninstall.lnk uninstall.exe %CommonPrograms%\SafetyGuard\ %ProgramFiles%\SafetyGuard Software\SafetyGuard To delete Safety Guard files in Windows XP and Vista/7:
3) Remove SafetyGuard Registry Keys: CODE HKEY_LOCAL_MACHINE\SOFTWARE\360 SafetyGuard To remove SafetyGuard registry keys:
Close the windows, restart computer and install Kaspersky. -------------------- |
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